Deepti Singh

Apr 12 2010

Fulfilling client requirements, not good enough

I have participated over many years as a successful BI Consultant, but still the true nature of consulting seems elusive to me.  Simply put, "Consulting" means providing expertise, advice or recommendations to someone else whose responsibility it is to act. Good consultants solve problems for their clients.  Good consultants have some sort of expertise that their clients don't have.

Before going any further let me share a joke about consultants - A nuclear power plant was about to blow, so a consultant was called in.  The consultant came in, punched a few buttons in the control room and the situation was fixed.  When the consultant presented the client with a bill for $10,000, they said, "You were only there for 5 minutes and you're charging $10,000?  That's outrageous!"  To which the consultant replied, "The 5 minutes of my time only cost $5.  Knowing which buttons to push to avoid disaster costs $9,995."

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Feb 16 2010

Process Optimization and a "Hidden stakeholder"..?

As Business Intelligence consultants we always aim to help clients overcome the operational inefficiencies, find gaps in their current processes, enable cost curtailment and better decision making. My last business intelligence implementation was for a leading pharmaceutical company in the US. The biggest challenge pharmaceutical companies face today is to reduce the cycle time involved to bring a new drug into the market. Before a drug reaches the consumer it must go through the following phases:

Discovery > Clinical Trials > Approval > Manufacturing > Marketing

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Tagged: BI, Data Management

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