Kevin Pious

Nov 04 2011

Building Business Capability Conference - BA Center of Excellence

A big focus during the first couple of days at the conference has been on Business Analysis Centers of Excellence (COE).  There have been a number of sessions where the speaker has shared their experiences with setting up and maintaining a COE.  There is a desire among BAs at an organization to have a community where the analysts can share ideas, create standards, develop best practices and document templates, and learn about what it takes to be a better BA.  There were some instances where management iniated the creation of the COE, but in most cases it started as a grassroots effort among the BAs in the organization.  

The purpose of a COE is to setup processes, controls and templates for the business analysis community within an organization to follow.  More and more companies are realizing the necessity for this and are looking for ways to implement it.  There are a few important things I learned during the conference about setting up and managing a COE.

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Nov 02 2011

Building Business Capability - Day 1

Today was the first full day of the Building Business Capability Conference.  This is the 2nd year of the conference and first that I have attended.  The conference is made up of 4 tracks

  • Business Analysis Forum
  • Business Process Forum
  • Business Rules Forum
  • Business Architecture Summit

I am mainly focused on the BA forum.  My goal is to take some things back to CapTech that can be used to increase the effectiveness of our BSA practice and also understand more what are some of the pain points in the industry and what can be done to relieve them.  I attended five sessions today and took something away from each.

1.

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Jun 20 2011

Ensuring Consistency Between BSAs in an Organization

As a BSA, most of what we do on a day-to-day basis ends up in a deliverable that is consumed by others.  Whether it is a business requirements document, feasibility study, use case diagram, or process model the goal is to produce something that can be easily understood by those who look at it.  This level of consistency is not that hard on a small project where there may only be one or two BSAs.  The challenge increases within large projects/programs where there may be dozens of BSAs.  This challenge also exists for corporations where multiple projects are going on at once in the same line of business and they all have dependencies on each other.  One of the underlying competencies of a business analyst is to be able to communicate to a wide audience in a way that is easily understandable.  While it is important that each individual BSA has this skill there are things that an organization can do to help the BSA produce the best work possible.

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Tagged: BSA, Requirements

Jan 19 2011

Don't Assume About Assumptions

An often overlooked piece of the requirements gathering and documenting portion of a project is assuming that everyone understands the assumptions.  Almost every project document includes a list of assumptions.  Problems arise when the assumptions are not clear or when some are left off of the document.  

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Oct 21 2010

Techniques for Eliciting Quality Requirements – Focus Groups

You may have seen the commercial for Domino's pizza where customers sit around and talk about how bad the pizza was and what could be done to make it better.  This is a focus group where an organization is talking to group a customers trying to elicit opinions and suggestions from them.  The same concept can be used when eliciting requirements.  Remember that as a Business Analyst the people you are building a solution for are your customers.  It does not matter if they are internal employees to the organization or people who are going to be purchasing a product or service from the company.  Focus groups take place in an interactive environment where a moderator helps guide the conversation.

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The words and opinions expressed here are those of each article's respective author, and do not necessarily represent the views of CapTech Ventures.