Sara Shelton
Apr 15 2013
Architecture versus "Office Space"
by Sara Shelton
Kicking off the Association of Change Management Professionals (ACMP) conference, I was struck by an off-hand comment made by a colleague. She referred to Change Management professionals as “architects of behavioral change.” It’s a perfect metaphor as we spend the next few days learning from change practitioners from around the world, sharing best practices, tools and techniques, and supporting ACMP’s mission to advance the profession of change management.
Jun 29 2012
Creating Compelling Messages
by Sara Shelton with Sarah DiCerbo
In a previous post, I summarized some of Chip Heath’s findings as written in his latest both “Switch: How to Change When Change is Hard” [http://blogs.captechconsulting.com/blog/sara-shelton/key-takeways-acmp-day-1]. Heath refers to our thinking self as the Rider and our emotional or motivational self as the Elephant (picture a Rider on an Elephant trying to sway the Elephant in a direction the animal doesn’t want to go and you begin to understand the theory). In order to get them to move, both the Rider and the Elephant need to be engaged.
Jun 28 2012
The Softer Side of Technical Career Paths
by Sara Shelton
Many companies struggle with developing technical career paths. Why are technical career paths different than other areas in a company? Because technologies are constantly changing and evolving. To complicate it further, companies are using multiple platforms, multiple operating systems and using applications for intended and unintended purposes. Just because you still have applications running off of COBOL, does that mean you want to hire COBOL developers? Do you want to grow COBOL developers? I would think not. So how do you design a career path when the foundation of the job(s) is shifting beneath you?
Apr 09 2012
Key Takeaways from ACMP Day 2
by Sara Shelton
It was a full day of learning and sharing expertise at the Association of Change Management Professionals (ACMP) Conference! No matter for how many years or in how many industries one has led change initiatives, we can always learn from each other. Today was a great reminder of that! I have tried to capture a few treasures from the jam packed sessions.
Speakers from Cisco, IKEA and Qantas shared lessons learned from their respective change journeys. Key takeaways included:
Apr 03 2012
Key Takeways from ACMP Day 1
by Sara Shelton
The first full day of the Association of Change Management Professionals (ACMP) conference (#acmp2012) kicked off with a spectacular keynote address by Chip Heath, co-author of Switch: How to Change When Change is Hard. Heath summarized the results of his book and the key elements of an individual’s Elephant and the Rider and how they enable (or prevent) a change. Simply put, the Elephant refers to the emotional side of an individual and the Rider is the thinker; in order to make sustainable change, both the Elephant and the Rider need to be engaged.
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The words and opinions expressed here are those of each article's respective author, and do not necessarily represent the views of CapTech Ventures.