Tiffany Erbach

May 02 2012

Understanding Your Stakeholders - What’s in it for me?

Changes can come at an organization in a fast and furious way that forces change practitioners to be fast and furious with their planning.  When this happens, it’s easy to get ahead of yourself and just start developing a list of things you need to do, but your list is just a guess unless you take the time to get to know your audience and what is in it for them.

Stakeholder analysis is one of the most important tools in a change practitioner’s toolkit.  I spend more time on this part of the process than most of my colleagues because I find having a thorough stakeholder analysis in my pocket helps build a much more solid change strategy. 

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Apr 12 2012

Are Lessons Learned a Project Management or Change Management Tool?

Are Lessons Learned a project management tool or a change management tool?  The answer is: both.  Especially when collected periodically, rather than just at the end of a project. 

As our primary tool for evaluating the successes and shortcomings of a project, Lessons Learned are traditionally categorized under project management – a categorization that makes a lot of sense.  Project management tends to be about managing the tasks and processes around a project so that the product comes in on time, on budget and meets all the requirements.  Lessons Learned helps identify improvements that can be made, kicks off improvement processes and documents them so that future projects can benefit.  This is project management.

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The words and opinions expressed here are those of each article's respective author, and do not necessarily represent the views of CapTech Ventures.