Are Lessons
Learned a project management tool or a change management tool? The answer
is: both. Especially when collected periodically, rather than just at the
end of a project.
As our
primary tool for evaluating the successes and shortcomings of a project,
Lessons Learned are traditionally categorized under project management – a
categorization that makes a lot of sense. Project management tends to be about
managing the tasks and processes around a project so that the product comes in
on time, on budget and meets all the requirements. Lessons Learned helps
identify improvements that can be made, kicks off improvement processes and
documents them so that future projects can benefit. This is project
management.