Management Consulting
Apr 19 2012
Measuring Human Capital - Applying Analytics to Human Resources
Human Resource (HR) Analytics strike the balance between leading and lagging indicators as they enhance more traditional metrics. Tying these analytics with financial analysis takes human capital management to the next level by empowering business leaders with the workforce information required to attract, develop, and retain the best people.
The three critical categories of HR Analytics that make up Talent Management: 1. Recruiting, 2. Development, and 3. Separation will be the focus of this post. While Talent Management is an ongoing activity for HR professionals in an organization, its importance to sustainable change management strategy is critical and often overlooked.
1. Recruiting:
By monitoring workforce analytics to ensure that they coordinate with recruitment and retention objectives, employers can minimize the drivers of employee turnover while maximizing those of talent and performance.
Apr 18 2012
Appian World 2012: Day 2
As Day 2 of Appian World 2012 drew to a close, it started to sink in just how much had been accomplished in a short 48 hours span! Apparently, the adrenaline had been keeping me going (and the endless stream of caffeine may have played a small part). We were all pretty exhausted after some 30 odd sessions, but the enthusiasm about Appian’s tool and all the potential partnerships involved was extremely contagious.
Apr 17 2012
Technical Training: Enervating or Energizing?
Can technical training be energizing, interactive and stimulating? Absolutely.
As a management consultant focused on Organizational Change Management, I have conducted countless training sessions in order to equip those undergoing a change with the tools necessary to be productive in their newly changed environment. Often times, the change being faced is a technical one. Whether it’s a new manufacturing system application, a new time and attendance software, a new mortgage origination website or a new claims processing tool, below are a few tips for ensuring your training is stimulating and interactive while utilizing best practices for adult learning.
Get up and move
Apr 17 2012
Mobile Banking Apps: Separating the Wheat from the Chaff
The difficulty in separating the wheat from the chaff is one of the most challenging dilemmas faced by customers who find themselves increasingly dogged by the paradox of choice. Whether it is choosing amongst white, wheat, gluten-free, and pumpernickel bread or deciding whether to purchase whitening, cavity-protection, sensitive, or tartar-control toothpaste, consumers can easily become overwhelmed or choose to become more discerning in their decision-making process.
In a nod to the increasingly technical nature of business, mobile applications, especially those of banking institutions, are presenting the latest challenge to customers who are becoming ever more sophisticated in the battle of ‘choice.’ This increasing sophistication is a direct response to exhaustive options:
Apr 17 2012
Appian World 2012: Day 1
Day 1 of Appian World 2012 is in the books, and what day it was! From a CapTech perspective, sponsoring this year made all the difference. Last year, our first at Appian World, was mainly about learning: both about Appian the company and about their BPM application as well. This year, we were privileged enough to have a table in the Sponsor Pavilion, which led to many more valuable conversations regarding CapTech’s potential to partner with many current and would-be Appian customers. A few days ago, I previewed the conference with my “Coming Soon: Appian World 2012” blog, and promised to provide a write-up following both days giving a small glimpse into some of our takeaways from the many talks and panel discussions packed into the agenda, so here you go! My notes from the day are much more long-winded, so I’ve tried to cut back and keep it fairly high-level! If interested, I just may have additi