Alignment

Aug 30 2011

Abstracting and recombining all the way to the bank

In the past I've never understood what people really mean they say "think outside the box" but Jim Harris, in a recent OCDQ blog post, helped me figure it out.

Mr. Harris ends with this provocative line: "the bottom line is Google and Facebook have socialized data in order to capitalize data as a true corporate asset."  The post starts with a cold war analogy and proceeds to describe how Facebook and Google have made big money as "internet advertising agencies:" offering free services with which users (like us) serve up personal data in return for use of the service, then selling advertising space based on our data (hopefully anonymized).

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Mar 25 2011

Data quality and data governance lessons from national health care

Who would want to be a national health care administrator?  Who would want the responsibility for managing health care and formulating health policy for tens or hundreds of millions of people?  It seems obvious that such decisions would rely on quality data.  A recent interview impressed upon me how much data managers can learn from a field where data recording millions of separate life and death decisions aggregates to support decisions on the future allocation of health care resources.

Heather Richards of the Canadian Institute for Health Information (CIHI) was recently interviewed by the Australian magazine Image and Data Manager on CIHI efforts to provide neutral, objective and unbiased information to those making health care allocation policy decisions. Ms. Richards also happens to be Director of Publicity for the International Association for Information and Data Quality (IAIDQ).

In a detailed, concise, and refreshingly buzzword-free conversation, Ms. Richards described CIHI’s approach to improving data quality.  To me, that approach boils down to these three themes:

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Nov 08 2010

Metadata goals, ROI, and point solutions

Recently there has been a long, and very interesting, discussion of do-it-yourself versus third-party metadata tools on LinkedIn's TDWI BI and DW discussion forum (membership required to follow the link). I have followed but haven't commented, but I suppose I contributed in a way when Information Management kindly published my article on DIY metadata.

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Apr 12 2010

Defaulting data integration to customers = risky business

Here’s a little-recognized fact about data integration: if you run a business or any sizable chunk of one, someone is integrating your data.

In my professional life I have, on occasion, suggested data integration efforts.  Sometimes my suggestions have been accepted and sometimes not.  As an IT professional I understand that different managers have different priorities, and in a given business situation sometimes other things may be more important than, for example, having a single, consistent source for all customer records, or making sure production data matches financial data.

But as a customer?  That’s different.

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Mar 31 2010

Business requirements up front

"Our goals can only be reached through a vehicle of a plan, in which we must fervently believe, and upon which we must vigorously act. There is no other route to success." - Pablo Picasso

It is an old story: about 30% of IT application projects succeed, 45% are "challenged," and the other quarter fail altogether.   That's the consistent result over the years of the Standish Group Study of Project Outcomes.  Jorge Dominguez, here, displays a chart of the remarkably similar results since 1994.  Not a pretty picture, right?  Some question the validity of the Standish studies, but Scott Ambler parallels the Standish story in a recent Dr Dobbs column called "Lies, Great Lies, and Software Development Project Plans," which itemizes the strategies commonly used by IT project managers to "stay out of trouble" when schedule/budget results don't match initial estimates.  For example, "18% change the original schedule to reflect the actual results".

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Jan 02 2010

On DW federation, whac-a-mole, and integrating business data

Information Management recently sent around their pick of best IM blog articles of 2009.  Among them was Forrester’s James Kobelius’s reaction to Bill Inmon’s “incineration of a straw man concept that he refers to as ‘virtual data warehousing (DW).’”

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Jul 28 2009

BI Business Case Basics: Three Things to Remember

Here are three things to remember when putting together a BI business case:

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May 23 2009

Coming soon: data like money

It is a commonplace to say we should manage data like a resource. But when you think about it, data is an asset but not a resource.  Data isn’t a thing like real estate, employees, or customers, but rather it represents all of those things.  In data-geek-speak, data is a meta-resource that holds information about resources.  That makes data a lot like money.

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May 03 2009

DQ, he isn’t so dumb he just needs glasses

In a recent very thoughtful post on data quality, Paul Erb plays out an analogy comparing data users with Don Quixote and data quality professionals with Sancho Panza, then reverses the analogy to cleverly coin the “Sancho Panza” test of data quality professionals.  He encourages data quality professionals promoting the critical role of data quality to apply a what would Sancho say test to ensure tha

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Apr 16 2009

IT should own the misalignment problem

In a new post at Insurance Networking News Ara Trembly provides a balanced perspective on IT/business misalignment (Business/IT Misalignment: Whose Responsibility?).  He describes the problem as cultural, more amenable to relational than management solutions.    His conclusion sums it up: “Take a geek/suit to lunch today!”

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Disclaimer

The words and opinions expressed here are those of each article's respective author, and do not necessarily represent the views of CapTech Ventures.