Gen Y
Apr 19 2011
OCM's New Challenge: GenY
In the past, the challenge for OCM practitioners has been stakeholders who were comfortable with the status quo (no matter what its inherent problems were) and therefore were resistant to new processes or technologies. With the influx of Gen Yers to the workforce, this will no longer be the primary challenge. Gen Yers are “digital natives” and inherently early adopters for technology. The changes your project is implementing will now be viewed as not going far enough, not using the latest and greatest technology and therefore will be judged as lacking. Gen Yers will likely be impatient and frustrated with the tardiness of companies to acquire and integrate latest technologies more quickly into their infrastructure. The Gen Y resistance will likely manifest itself in end runs where users find technical loopholes to use those unapproved technologies they desire.