Reporting is one of the most utilized functional parts of any Enterprise Applications, and most often business users will rely upon reports to understand their business health through transactional details, Summary reports or dashboard visualization. The primary source for any Report is the data that the enterprise applications hold. The purpose of this blog is to touch upon the key features and usage of Crystal Reports and on how it’s changed over years into being the most versatile reporting tool.

SAP Crystal Reports, part of SAP Business Objects component, is one of the most versatile and flexible Reporting tool that has evolved into a more matured stable product over the years after its acquisition twice, first by Business Objects and then Business Objects acquisition by SAP. It can be seamlessly integrated with any application database.

From Brick and Mortar to the Web and Mobile Devices:

What’s Your Channel Integration Strategy?

Remember the good old days when customers walked through a physical door to conduct their business?  Back then companies used to take the time to get to know their customers, train their staff, and provide the right products at the right prices.  Companies were in total control.

Customers loved the service that firms provided, but demanded greater convenience.  Knowing that it was impossible to keep stores open 24x7, firms developed machine surrogates to extend the services provided by staff.  Impressed with their brilliance, companies then started to believe that those machines could also improve efficiency and reduce costs, so they multiplied their retail footprint by placing these automated machines everywhere.