Process Mapping
Sep 01 2010
The Road Less Travelled: Standing at the OCM Crossroads
“It is always wise to look ahead, but difficult to look further than you can see.” Winston Churchill
In most cases, complex projects by their very nature require the use of multiple functional and technical disciplines to achieve project goals. However, these projects are often pursued using a single approach, driven down a road that is too narrow to realize the benefits of employing a comprehensive, collaborative framework. Whether a project involves systems or data integration, adoption of mobile computing technologies, managing content on portals, or improving business performance through process improvements, resulting Organizational Change Management (OCM) implications are often overlooked. It is at these ‘OCM Crossroads’ where the impacts of impending changes are found, requiring the diligence to develop action plans and strategies.