We teamed up with the client to develop a custom framework for measuring agile maturity and transformation across teams and programs that generated effective action plans for both. This included facilitating and contextualizing effective, trusting relationships between key business and technology stakeholders to drive results.
We refocused key performance indicators (KPIs) for agile transformation away from “agile” metrics (e.g., number of teams agile) to business and visualized goals at every level of the organization. Now, KPIs align with true value (i.e., lower costs through higher quality, customer satisfaction through faster delivery of high-priority features, faster time-to-market).
Our teams also partnered with the organization to guide business/IT collaboration to launch multiple agile “release trains” using the SAFe model to use agile teams at scale and provide greater visibility into program progress, priority, and impediments.